BSB30120 Certificate III in Business

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Business administration professional in an office – BSB30120 Certificate III in Business

What is BSB30120 Certificate III in Business?

BSB30120 Certificate III in Business is a nationally recognised qualification for people who want practical, transferable skills for office administration, reception, customer service and other business support roles. Delivered through blended learning over approximately 12 months, the course combines flexible online study, trainer support and workplace-based learning. Vocational placement is not required.

It is suitable for people entering the workforce, changing careers or already working and wanting to broaden their business capability.

What will you learn?

The qualification develops practical skills in:

  • workplace communication and critical thinking
  • customer service and workplace relationships
  • business documents, schedules and work priorities
  • work health and safety
  • inclusive and sustainable work practices.

These skills can support employment across many industries because almost every organisation needs capable business and administration staff.

Venture Education – Registered Training Organisation 32071
Course Details (BSB30120)

Provider

Venture Education, RTO 32071

Duration

Full-time: 12 months

BSB30120

Nationally Recognised Training Logo

Qualification

Certificate III in Business

Vocational placement hours

Not required

Delivery Mode

Blended learning

Fees & Funding

Entry Requirements

An appropriate level of language, literacy and numeracy (LLN) skills as required per the Australian Core Skills Framework (ACSF) level.
Current Blue Card or evidence that you have applied for one

Nationally Recognised

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Course Units

Core units


  • BSBSUS211 - Participate in sustainable work practices
  • BSBCRT311 - Apply critical thinking skills in a team environment
  • BSBPEF201 - Support personal wellbeing in the workplace
  • BSBTWK301 - Use inclusive work practices
  • BSBWHS311 - Assist with maintaining workplace safety
  • BSBXCM301 - Engage in workplace communication

Elective units


  • BSBLDR301 - Support effective workplace relationships
  • BSBPEF301 - Organise personal work priorities
  • BSBTEC301 - Design and produce business documents
  • BSBWHS332X - Apply infection prevention and control procedures to own work activities
  • BSBOPS304 - Deliver and monitor a service to customers
  • BSBWRT311 - Write simple documents
  • BSBOPS303 - Organise schedules

How is BSB30120 Certificate III in Business delivered?

The course is delivered through blended learning, combining flexible online study with ongoing trainer support. Workplace trainer visits may apply depending on your enrolment arrangement.

No vocational placement hours are required for this qualification.



  • Flexible online learning
  • Ongoing online trainer support
  • Regular workplace trainer visits

Career Opportunities

The Certificate III in Business qualification provides employment in a range of industry sectors, this may include the following roles:

  • Office Clerk
  • Administrator
  • Receptionist
  • Personal Assistant
  • Customer Service Officer
  • Payroll Officer
"Since completing my qualification with Venture Education, I have the skills, knowledge and confidence to make a difference to the lives of children every day"
Xue Li
Venture Education Graduate
"I would recommend Venture Education to my colleagues. I always received complete support from my trainers which allowed me to progress and achieve my goal"
Karley Pel
Venture Education Graduate
"Sharon offers students a face to face approach and is readily available to answer questions and guide the student’s learning in order for them to succeed in their study"
Arielle Russoniello
Centre Manager, Condon Kids Early Learning, Townsville
"The course content & engagement with our team is of remarkable quality. Our team are gaining confidence & competence through their study with Venture Education"
Karen Prestedge
CEO Mother Duck Childcare and Pre-School Centres
"Venture Education's programs & courses have assisted our workforce by developing knowledgeable & competent employees. We love their practical approach to training"
Will Sambrook
YMCA Group Manager - Operations
"My colleagues recognised my improvements throughout my course, and I continue to apply my knowledge gained from studying with Venture Education"
Monique Searle
Venture Education Student
"I am happy to be able to apply the knowledge that I have gained through the Certificate III in Early Childhood Education and Care to my work with confidence."
Lisi The
Venture Education Graduate
"Since completing my qualification with Venture Education, I have the skills, knowledge and confidence to make a difference to the lives of children every day "
Xue Li
Venture Education Student
"Earlier this year I completed my Certificate III in Business with Venture Education. Through the knowledge learnt, I gained the confidence and skills to step into a new role as nominated supervisor at Mother Duck."
Ebony
Venture Education Student

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Download the course guide

Excited about making your start in the Childcare industry? Download our course guide to learn more about what we have on offer to get you there!

Venture Education RTO 32071 - Queensland's leading ECEC training provider

Frequently Asked Questions


What is BSB30120 Certificate III in Business?

BSB30120 is a nationally recognised qualification that develops practical skills for business and administration roles. It covers workplace communication, critical thinking, customer service, business documents, schedules, safety and sustainable work practices.

Is BSB30120 Certificate III in Business nationally recognised?

Yes. BSB30120 Certificate III in Business is a nationally recognised Australian qualification. You can review the official qualification details on training.gov.au.

Who is the Certificate III in Business for?

The course is suitable for people entering the workforce, changing careers or already working in a business support role. It can help build transferable skills for office administration, reception, customer service and related roles across a wide range of industries. If you are comparing options, explore Venture Education’s other courses.

What jobs can BSB30120 Certificate III in Business support?

The qualification can support entry-level and developing roles such as office clerk, administrator, receptionist, personal assistant, customer service officer and payroll officer. Job outcomes depend on your experience, employer requirements and the opportunities available.

How long does BSB30120 take and how is it delivered?

The expected full-time duration is approximately 12 months. The course is delivered through blended learning, with flexible online study, ongoing trainer support and workplace trainer visits where they apply to your enrolment arrangement.

What are the entry requirements for BSB30120 Certificate III in Business?

You need an appropriate level of language, literacy and numeracy skills. A current Blue Card, or evidence that you have applied for one, may also be required for your enrolment arrangement. Venture Education will confirm the requirements that apply before enrolment.

Is funding available for BSB30120 Certificate III in Business?

Funding may be available to eligible Queensland students under current programs. Eligibility depends on factors such as your circumstances, previous study and enrolment arrangement. Review Venture Education’s fees and funding information or contact the team before enrolling.

 

Is vocational placement required for the Certificate III in Business?

No. BSB30120 Certificate III in Business does not require vocational placement hours. Depending on how you enrol, some learning or assessment activities may still be completed in a workplace.

Enquire about BSB30120 Certificate III in Business

Tell us a little about your goals and current experience. Our team will contact you to discuss entry requirements, delivery, fees or funding and the next steps. Submitting an enquiry does not commit you to enrol.