Supporting Children and Families with Complex Needs
Skill Set

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Complex Needs Skill Set

Provide support to families and children with complex needs

The Skill Set is designed to support Educators, Coordinators, Teachers, Managers and Directors with the necessary knowledge and skills to be more effective in monitoring individuals, responding to behaviours of concern, dealing with conflict and supporting responsibility for behaviour management and change.


This skill set will also assist individuals to plan intervention and support activities; responding effectively for individuals with autism spectrum disorder. Students will develop important skills to effectively collaborate with families to plan and review the provision of care, education and additional supports as required, while learning how to reflect and improve on own professional practice.


Graduates of this program will have improved opportunities to work in varied roles across the sector, including positions to engage with children and families with complex needs, ensuring the best outcomes are achieved.


Why Study the Complex Needs Skill Set?

This skill set provides an excellent opportunity for childcare workers to increase their professional knowledge and workplace opportunities.


The skill set covers four subject areas including:

  • Collaborate with families to plan service and supports

  • Facilitate responsible behaviour

  • Support individuals with autism spectrum disorder

  • Reflect and improve on own professional practice

Students who successfully complete this skill set and wish to continue to further their study may be eligible for credit towards a Diploma of Early Childhood Education and Care


Additional reasons to study the Complex Needs Skill Set include:

  • Increase your skills and knowledge to provide services and support to families and children with complex needs
  • Increase your employability
  • Progress your career
  • Open up opportunities in the broader community services sector
  • Improve your professional practice
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Course Details (CHCSS00090)


3-4 months


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Supporting Children and Families with Complex Needs

Vocational placement hours

Assessments completed in a regulated education and care service

Delivery Mode

Blended format incorporating online learning, trainer support and workplace.

Fees & Funding

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View all funding options
Contact us to enquire or confirm your funding eligibility
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Entry Requirements

- Hold a qualification at Certificate III level or higher in a related field.
- An appropriate level of language, literacy and numeracy (LLN) skills as required per the Australian Core Skills Framework (ACSF) level.
- Current Blue Card or evidence that you have applied for one.  To be eligible for Government funding the student must be an existing worker in Early Childhood Education and Care and hold a Certificate III or higher level qualification.
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Nationally Recognised

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Nationally quality framework (NQF) approved

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Since completing my qualification with Venture Education, I have the skills, knowledge and confidence to make a difference to the lives of children every day.
Xue Li
Venture Education Student
I always recommend Venture Education to my colleagues. I received complete support from my trainers which allowed me to progress and achieve my goal.
Karley Pel
Venture Education Student
My colleagues recognised my improvements throughout my course, and I continue to apply my knowledge gained from studying with Venture Education.
Monique Searle
Venture Education Student
The course content & engagement with our team is of remarkable quality. Our team are gaining confidence & competence through their study with Venture Education.
Karen Prestedge
CEO Mother Duck Childcare and Pre-School Centres
The programs & courses have assisted our workforce by developing knowledgeable & competent employees. We love their practical approach to training.
Will Sambrook
YMCA Group Manager - Operations
Venture Education have always been proactive, friendly, approachable and adjusted their training style to what worked best for our team.
Michelle Shelton
Director, Mother Duck Childcare Lawnton.
I had a fantastic learning journey with Venture Education! The structure is flexible and manageable. I have gained so much knowledge and experience during the course.
Fei Hill
Venture Education Student
I have found passion in a new career and I feel extremely fulfilled personally and professionally. Thank you to Stephanie, MJ and the Venture team.
Venture Education Graduate
I am happy to be able to apply the knowledge that I have gained through the Certificate III in Early Childhood Education and Care to my work with confidence.
Lisi The
Venture Education Graduate

Course Units

Core units

  • CHCCCS009 Facilitate responsible behaviour

  • CHCCCS024 Support individuals with autism spectrum disorder

  • CHCPRP003 Reflect and improve on own professional practice

  • CHCECE028 Collaborate with families to plan service and supports

Course Delivery

This course is delivered in a blended format incorporating flexible online learning, vocational placement, ongoing trainer support, and workplace visits.

Study Pathways

Upon completion of this qualification, students may be eligible for credit in the Diploma of Early Childhood Education and Care.

Career Opportunities

This program will support Educators, Coordinators, Managers and Directors with the necessary knowledge and skills to be more effective Mentors, Managers and Leaders.

  • Lead and Senior Educator
  • Area Manager
  • Director
  • Other education-based positions within the community services sector that require leadership skills

Download the course guide

Download our course guide to learn more about what we have on offer to get you to where you want to be.

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Frequently Asked Questions

What are skill sets?

Skill sets are a grouping of one or more competencies below the level of a full qualification. Skill sets help enable the performance of specific job tasks or functions. When competent in a skill set, students receive a Nationally Recognised Statement of Attainment that can be used for credit against a full qualification. . 

If I have completed another qualification am I eligible for credit?

Yes. You will need to indicate that you are applying for credit transfer when enrolling. If you have completed a qualification or unit/s that are the exact units listed as part of the skill set, you will be required to provide a valid academic transcript or statement of attainment which shows competency in these units. Please note that Venture Education must validate all supporting documents with the previous training provider or via the USI registry before applying for the credit.

When can I enrol into a skill set with Venture Education?

Venture Education has weekly rolling course intakes; so you can enrol at any time that suits you and get started on your course right away – no need to wait for specific term or class intake dates. If you are looking to enrol, please click the ‘Enrol Now’ button on the course page or contact us

How long does it take to complete a skill set?

The duration to complete a skill set depends on several factors, including the number of units, previous qualifications and experience, and the unit requirements. The Team Leader Skill Set duration is 2-4 months, and the Building Inclusive Practices in Early Childhood Education and Care Skill Set duration is 3-6 months. If a student requires more time to complete, the student may apply for an extension. Please note that fees apply for any extensions.

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